FAQ

We offer custom branding, website design, print design, and marketing strategy for small business owners. Whether you need a full brand refresh, a professional website, or design support for social media, e.l.m. design solutions creates visual tools that align with your goals — and your budget.

Branding packages typically start at $500 and scale based on what’s included, like logo variations, colour palettes, typography, and supporting brand elements. We also offer hourly design support for smaller projects. Let’s connect to find the right fit for your business.

Yes! We create custom websites using GoDaddy Website Builder, Google Sites, and other easy-to-manage platforms. The end result? A site that looks polished and professional, and one you’ll feel confident updating yourself. No coding or complicated tech required.

Definitely! We design custom Canva templates and branded graphics to help small businesses show up consistently online. Whether you're looking for a one-time package or ongoing content design, we’ll help you post with ease and stay on-brand.

It all starts with a quick video chat. We’ll learn about your business goals, recommend a tailored approach, and follow up with a proposal, timeline, and contract. From there, we bring your vision to life, with clear communication and creative strategy every step of the way.

Timelines vary depending on the scope of the project, but most branding packages take 2–4 weeks, and websites take 3–6 weeks. We’ll provide a clear timeline up front and keep you in the loop every step of the way, no ghosting, no surprises.

We primarily use user-friendly platforms like GoDaddy Website Builder, Google Sites, and Canva, so you can easily manage your own content after launch. If you’re not sure what’s right for you, we’ll recommend the best option based on your needs and budget.

Yes! We offer hourly support for updates, as well as retainer packages for businesses that want consistent design help. Whether it’s tweaking your site, updating a Canva template, or creating a last-minute promo graphic, we’re just an email away.

Absolutely. We’ve worked with clients across North America and beyond. All meetings are virtual, and payments are handled securely online, so we can support you no matter where you're located.

You bet! I collaborate with small businesses across Canada (and beyond) through online meetings and file sharing — so distance is never an issue.